FOR IMMEDIATE RELEASE
Craig A. Brenner
Kansas City Orthopaedic Institute
Kansas City Orthopaedic Institute Receives 2019 Press Ganey Guardian of Excellence Award® for
Achieving and Sustaining Excellence in Patient Experience
November 21, 2019 (Leawood, Kansas) – Kansas City Orthopaedic Institute (KCOI) is pleased to announce it has been named a 2019 Guardian of Excellence Award® winner for Patient Experience in Inpatient Care by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in Patient Experience.
The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
“Congratulations to Kansas City Orthopaedic Institute for receiving the Guardian of Excellence Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”
According to KCOI CEO Charles E. Rhoades, M.D. the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care. “One of our core values at Kansas City Orthopaedic Institute is that all decisions we make will keep the patient’s needs at the forefront,” said Charles E. Rhoades M.D. “Being honored with the 2019 Guardian of Excellence highlights that we are not only providing the highest level of orthopedic care to our patients but we are also providing the best possible patient experience for our community.”
About Kansas City Orthopaedic Institute
As the area’s, first and only hospital, dedicated exclusively to orthopedics, Kansas City Orthopaedic Institute provides comprehensive orthopedic care, from diagnostic imaging to inpatient and outpatient surgery, pain management services, orthopedic urgent care and physical and occupational therapy. Kansas City Orthopaedic Institute is a physician-owned specialty hospital that has partnered with Saint Luke’s Hospital. Located in Leawood Kansas the hospital proudly serves the Greater Kansas City metropolitan area and others in the region.
About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.