We believe visitation plays an important role in the well-being of our patients, and we welcome visitors to Kansas City Orthopaedic Institute between the hours of 9 a.m. to 9 p.m. daily (please see our Urgent Care section for hours pertaining to that department). To maintain a peaceful, healing environment, we ask that all visitors depart the hospital by 9 p.m. Please also avoid visitation at times that may disturb the patient’s rest or interrupt the patient’s physical therapy sessions.
For the safety of our patients and staff, our entrance will be locked from 9 p.m. to 5:30 a.m. Monday through Friday, and all day/night on weekends and holidays. If you wish to see a patient during visitor hours when our hospital is locked, please press the buzzer at the main entrance for someone to let you in.
When you arrive to visit your loved one or friend, please stop at the information desk located in the main lobby where a staff member will assist you. Even if you have previously visited a patient, we kindly ask you to do this so you will know your patient’s current room number and be informed of any visiting restrictions that may be in effect.
We recognize and respect our patients’ right to choose who may visit during a stay at our hospital. While we do not impose any restrictions on who can visit, there are times when reasonable or clinical restrictions may be placed on visitors. Such restrictions may apply as follows:
We understand special circumstances where it may be in the patient’s best interest to have a visitor in the room to provide comfort during a procedure. Our physicians and staff are sensitive to those needs and committed to accommodating such requests if the clinical situation allows and the visitation will not interfere with patient safety. Patients or their representatives may file a grievance with hospital administration if they believe their visitation rights have been violated. If you have questions about our visitation policies, please call 913-319-7633.
We are pleased to provide complimentary wireless internet access for our patients and visitors. Free Wi-Fi is available in our waiting room and all patient rooms 24 hours a day. To connect, simply select the “kcoifreewifi” network in the settings of your Wi-Fi-enabled device.
As with any public wireless network, we strongly recommend that guests take measures to secure their devices and internet communications. We encourage using virtual private networks in conjunction with personal firewalls and virus/malware protection to mitigate risk to personal data. It is the user’s responsibility to take precautions and provide security measures suited to their situation and intended use of the service. Our wireless network should not be used for inappropriate or unlawful purposes.
We are not responsible for any personal information that is compromised. Likewise, we are not responsible for any damage caused to your hardware or software while at our hospital. Because this is a free service, we do not provide technical support for your device or assistance in connectivity.
For the health and safety of our patients, guests and staff, Kansas City Orthopaedic Institute is a smoke-free campus. Smoking is not permitted anywhere on hospital property (including all parking lots).
Located near I-435 and State Line Road, Kansas City Orthopaedic Institute combines convenience with orthopedic excellence for patients in Leawood, Overland Park, Lenexa, Lee’s Summit and other surrounding areas in the Kansas City metro. Contact us to learn more.
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Designed to reduce the spread of COVID-19, you will be asked to follow these guidelines when visiting our hospitals and clinics:
• Physician Clinics and Hospital Outpatient Departments and Physical/Occupational Therapy Locations – One person (and a healthcare associate if indicated) may accompany the patient to the clinic.
• Hospital Surgery Patients – One person may accompany the patient to the Pre-Operative area on admission and until they are taken back to the Surgery suite. The family or companion will then be escorted to the surgery waiting area.
• Hospital Surgery Waiting Room – The hospital waiting room on the second floor has been reopened and due to space we ask that one visitor per patient may remain in the waiting room while the patient is in ISS, surgery or recovery.
Please note the above policies are subject to change pending public health recommendations.