FT, Director of Operations

Post Date: September 26, 2021


Pay Type: SALARY


Job #: C0741

Job Description

Director of Operations


Kansas City Orthopedic Alliance has an opening for a Director of Operations. This position is responsible for managing clinic staff and activities to provide quality, cost-effective care.


Essential Job Responsibilities:

  • Directs daily operations at all offices and works with Team Leaders to coordinate work activities and schedules.
  • Assists team leaders in developing and implementing short- and long-term goals and objectives.
  • Responsible for creating and implementing clinic and administrative policies and
  • Ensures safe, high-quality patient care by the
  • Responsible for appropriate staffing by partnering with HR and management in the recruiting, hiring, training, development, and evaluation of staff.
  • Establishes and maintains an efficient, effective, and responsive patient work flow.
  • Evaluates performance and recommends merit increases, promotions, and disciplinary actions for direct reports.
  • Will have strategic and ongoing communications and interaction with relevant leadership from both a strategic and tactical standpoint.
  • Provides leadership and ensures that operational goals are achieved
  • Ensures that all providers are efficiently on-boarded by utilizing and deploying a check-list of needs established by the organization.
  • Ensures that office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient Evaluates opportunities for better pricing and new relationships in this space.
  • Effectively partners with management on strategic projects for areas such as patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, physician and staff training.
  • Operates within the context of an established budget. Makes recommendations for annual budget and maximizes opportunities to meet and exceed budget
  • Responsible for continued management and evaluation of established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements of accreditation and regulatory
  • Ensures the clinic’s compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies.
  • Continually monitors operations, programs, and physical properties.
  • Works closely with Attorneys on potential claims, claims and liaison between them and the provider.
  • Clear communication with Medical Malpractice, Insurance and Hospital entities.
  • Clear communication with credentialing department and hospital medical staff.
  • Creates, builds, and maintains positive working relationship with clinical providers and responsible for creating and maintaining communication channels between administrative teams and those providers
  • Creates and maintains a positive culture among direct reports and Departments which includes a focus on Innovation, Diversity, Equity, and Inclusion.
  • Other duties and responsibilities as assigned by the CEO/Managing Partner or Executive Committee.



Experience: Minimum of five years of office management experience including at least two years in a health care organization.


Kansas City Orthopedic Alliance offers a rewarding work environment along with a competitive salary and benefits package including the following: health, dental, vision, life insurance, Flex Spending, 401k & profit sharing, paid time off and employee assistance program.

 “We are an Equal Opportunity Employer of Women, Minorities, Disabled and Protected Veterans”

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Kansas City Orthopaedic Institute
Kansas City Orthopaedic Institute Logo

Kansas City Orthopedic Institute is the only dedicated orthopedic hospital in the region! We are proudly ranked #1 in the Kansas City market for Patient Safety in Major Orthopedic Surgery and are committed to providing a 5-Star Experience for every patient.

Social Media Links: Facebook, LinkedIn

Longitude: -94.627973, Longitude: 38.926614


3651 College Blvd
Leawood, KS 66211 (913) 319-7633
Kansas City Orthopaedic Institute Logo

Kansas City Orthopaedic Institute

3651 College Blvd Leawood, KS 66211 (913) 319-7633