Patients rank KC’s only dedicated orthopedic hospital for excellence in patient care experience
Leawood, Kan. – Oct. 26, 2016 — For the second consecutive year, Kansas City Orthopaedic Institute has received an Excellence through Insight® award for Overall Inpatient Experience from HealthStream, a national healthcare research solutions company. HealthStream awards recognize healthcare organizations that excel in their ability to gain insight into their patients, employees, physicians and consumers through research, and use that information to build excellence within their organization.
“Providing exemplary patient care experiences is a high priority at Kansas City Orthopaedic Institute, and it is a process we continually monitor to improve,” says Charles E. Rhoades, M.D., CEO. “We are proud to be recognized by HealthStream for our commitment to excellence two years in a row, and even more gratified to know that it shows in our patients’ feedback about care and outcomes.”
Kansas City Orthopaedic Institute earned the Excellence through Insight award for exceptional performance in the small hospital category. All hospitals that were HealthStream clients in 2015 were considered for the award, but only those scoring in the 75th percentile or better earned national recognition. Kansas City Orthopaedic Institute was chosen for exceeding industry standards, receiving the highest ratings among HealthStream’s small hospital clients.
HealthStream CEO Robert A. Frist, Jr. said, “We applaud Kansas City Orthopaedic Institute’s high-level commitment to excellence in healthcare and are pleased to recognize their achievement through the Excellence through Insight award.”
The award will be presented at the HealthStream annual summit in Nashville, Tenn., on Oct. 27.
Leading Quality Orthopedic Care
Quality rankings at Kansas City Orthopaedic Institute reflect the hospital’s dedication to providing an exceptional experience for every patient. Year after year, Kansas City Orthopaedic Institute ranks among the nation’s top 100 hospitals – and among the top 10 percent of all hospitals in the state of Kansas – in Patient Satisfaction for Overall Hospital, Medical and Surgical Care (CareChex quality awards 2014-2016).
From how well physicians and nurses communicate with and respond to patients, to how well they manage patients’ pain and care transitions, Kansas City Orthopaedic Institute consistently exceeds state and national averages, as reported by Hospital Compare. When the Centers for Medicare & Medicaid Services launched its star-rating system for hospital patient experience in early 2015, Kansas City Orthopaedic Institute was the first hospital in Kansas City to achieve a full five stars, the highest possible rating—and they continue to deliver a five-star experience today.
For more details about the hospital’s quality rankings, visit kcoi.com/quality.
About Kansas City Orthopaedic Institute
As the area’s first and only hospital dedicated exclusively to orthopedics, Kansas City Orthopaedic Institute provides comprehensive orthopedic care, from diagnostic imaging to inpatient and outpatient surgery, interventional pain management services, and rehabilitation therapy. Accredited by the Accreditation Association for Hospitals/Health Systems (AAHHS), Kansas City Orthopaedic Institute is a physician-owned specialty hospital and a joint venture with Saint Luke’s Hospital.