Hospital quality at Kansas City Orthopaedic Institute (KCOI)

Patient Satisfaction

At Kansas City Orthopaedic Institute, we care deeply about providing an exceptional experience for every patient, and it shows in our quality rankings from CareChex® — a division of Comparion® Medical Analytics. We are proud to be named the number one hospital in the Kansas City market for Patient Satisfaction in Overall Hospital, Medical and Surgical Care (CareChex quality award 2016-2017).

CareChex quality award CareChex quality awards
Year after year, Kansas City Orthopaedic Institute also ranks among the nation’s top 100 hospitals – and among the top 10 percent of hospitals in the state of Kansas – in Patient Satisfaction for Overall Hospital, Medical and Surgical Care (CareChex quality awards 2014-2017).

Five-Star Patient Experience

From how well we communicate with and respond to our patients, to how we manage our patients’ pain and care transitions, our hospital consistently exceeds state and national averages, as reported by Hospital Compare.

We are proud to be your local leader in hospital patient satisfaction, an honor that is reflected in our five-star rating from the Centers for Medicare & Medicaid Services (CMS). When CMS launched its star-rating system for hospital patient experience in early 2015, Kansas City Orthopaedic Institute was the only hospital in Kansas City to achieve a full five stars, the highest possible rating. Today, as other area hospitals strive to meet this standard, we have remained a five-star, award-winning hospital – further proof of our commitment to excellence in orthopedic care.

Patient satisfaction chart

As Kansas City’s only hospital dedicated exclusively to orthopedics, we are proud to be your premier destination for high quality orthopedic care with exceptional outcomes and outstanding patient experiences. Located near I-435 and State Line Road, Kansas City Orthopaedic Institute combines convenience with orthopedic excellence for patients in Leawood, Overland Park, Lenexa, Lee’s Summit and other surrounding areas in the Kansas City metro. Call 913-319-7633 for an appointment or more information, and see for yourself what a difference our dedication makes.