Patient information

Hospital Disclosures

Ownership Disclosure

Kansas City Orthopaedic Institute meets the definition of a “physician-owned hospital” under 42CFR489.3. This means that one or more physicians have an ownership or financial interest in the hospital. Most physicians with privileges at Kansas City Orthopaedic Institute are also on staff at other hospitals. The physician who referred you to this hospital may be one of the physicians that have ownership or financial interest in our facility. It is your right to choose the hospital that best fits your needs.

Non-Discrimination

Kansas City Orthopaedic Institute does not discriminate against any person on the basis of age, sex, race, color, religion, national origin, or disability in admission, treatment, or participation in its programs, services and activities, or in employment.

To help patients communicate effectively with our staff, we provide free aids and services for people with disabilities as well as patients whose primary language is not English. This includes but is not limited to:

  • Qualified language interpreters, including sign language interpreters
  • Large print, audio and accessible electronic formats for written information
  • Information written in other languages

If you believe Kansas City Orthopaedic Institute has failed to provide these services or discriminated against you in any way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Compliance Officer:

Cynthia Ewert, RN, Compliance Officer
3651 College Boulevard
Leawood, Kansas 66211

Phone: 913-319-7633
Fax: 319-338-4129
E-mail: contactus@kcoi.com

If you need help filing a grievance, the Compliance Officer can assist you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services electronically through the Office for Civil Rights Complaint Portal, or by contacting the U.S. Department of Health and Human Services directly:

200 Independence Avenue
SW Room 509F, HHH Building
Washington, D.C. 20201

Phone: 1-800-368-1019 or 1-800-537-7697 (TDD)

Protection of Health Information

As an acute care hospital, Kansas City Orthopaedic Institute is dedicated to the protection of your personal health information. We follow the guidelines set forth by the U.S. Department of Health & Human Services, Office of Civil Rights. You can visit their website for more information.

Contracted Services

Some services or medical products prescribed by your orthopedic physician during your stay may be provided through an agreement with another organization and will be billed separately by another entity or authorized subcontractor to you or your insurance company directly. You will be provided with a list of products that may not be covered by your insurance company at admission. If you object to the use of any product provided by a contractor, you are responsible for discussing that objection with your physician prior to your procedure being performed, as your physician is solely responsible for directing your care and treatment. All billing questions regarding the contractors should be directed to their individual offices; our staff does not handle billing for supplies or services provided by contractors.

Advance Directives and Do Not Resuscitate Orders

We will provide information and education to you about your rights and options as well as the hospital’s policy regarding Advance Directives. We will also provide you with the appropriate Advance Directive documents upon request, have personnel available to explain and assist in the completion of the Advance Directive document, and maintain completed Advance Directive documents in your record.

No patient will be discriminated against nor will patient care be compromised in any way by the decision to either complete or not complete an Advance Directive. We will not recognize a Do Not Resuscitate (DNR) request contained within an Advanced Directive as a Do Not Resuscitate Order. To implement a Do Not Resuscitate (DNR) request, a staff physician must write and sign a clear Do Not Resuscitate order. Without a written order by a staff physician, our policy is to use all measures available to maintain life.

Provision of Emergency Services

Our scope of care is limited to orthopedics. Physicians are available on call 24 hours per day, seven days per week, but may not be on the premises 24 hours per day. As an acute care hospital, we have a full complement of emergency equipment available, and the nursing staff is trained to use that equipment should an emergency occur at our hospital. We have contractual agreements and affiliations with most surrounding hospitals to provide emergency assistance should you need access to services not provided at our hospital. Transportation to and from an affiliated facility will be arranged by our staff and based on the level of care required.